Gwenda meets with Bus Boss

Gwenda Thomas AM recently met with the new General Manager for First Cymru Buses Ltd, Kevin Hart, to discuss complaints she has received from bus users in her constituency.

“We have had a very productive meeting where many of the problems experienced by my constituents have been discussed and resolved. The new timetables will commence on December 6th to coincide with the opening of the newly refurbished Quadrant bus station and it is hoped that many services will be back on track.’

Mr. Hart explained that timetabling during the long period of refurbishment, with the location of bus stops having to change frequently , had been difficult.

“The Christmas period with the increase of passengers and traffic congestion will bring it’s seasonal delays but we hope that our service users will be understanding.” added Mr. Hart.

He also reported that although there would be a rise in fares, many would still remain lower than last year’s tariffs.

“I have passed on all of the complaints made to me, particularly regarding the 120, X 25 and X 20 bus routes,” reported Mrs. Thomas. “I have also been advised that sometimes the more direct bus route may not be the quickest so I urge passengers, particularly in the Swansea and Amman Valleys, to investigate all options.”